Photo: Freepik

In the United States alone, there are over 25,000 food trucks!

How do you make yours stand out in a sea of others?

One key is through food truck advertising on social media. Keep reading to discover seven tips for a successful social media strategy. 

1. Keep Your Socials Updated

When it comes to social media advertising for your food truck, nothing is more important than keeping your socials up to date! You shouldn’t make an Instagram one week and then neglect it the next. If people come across one of your social media platforms that seems abandoned, they’ll think that your food truck has been too.

2. Location Information

As a food truck, you’re constantly on the move. At any given time, if someone feels like eating a burrito from your truck specifically, they should be able to look on any of your socials and find out where you will be and at what times. 

Customers don’t have the luxury of always counting on your truck to be there, like with a brick and mortar store. Think of updating your social media with your location as paying your rent to stay in the same spot. It needs to be done!

You can make it easier on yourself by linking your socials to one location page that you update.

3. Menus (With Labels)

Perhaps one of the worst things about trying to eat out is trying to find a menu that seems ever so elusive. Very few people want to go to a restaurant if they have no idea what their options will be and how much they’ll cost. Your socials should include a way to easily access your current menu. 

Additionally, so many people these days have dietary restrictions, whether vegetarian, vegan or food allergies. Your menu should be very clear about what’s in your dishes and should be labeled accordingly. 

4. Use Stories

People love to know who’s behind the wheel and the spatula! So let your customers get to know you. Post stories about where you are on any given day, what new recipes you’re creating, and the amazing customers that you meet. 

Stories will help you connect with new clients and reconnect with old ones and they’re especially popular at food truck festivals. 

5. Repost User Content

It’s common practice to take photos of your food, especially when it’s from a food truck that’s active on social media. People love to feel heard, so a repost to the feed or to your story is a fantastic way to grow a loyal following. Plus, it saves you a lot of time creating your own photos. 

Use a social media scheduling service that keeps track of user-generated content and allows you to quickly organize your social feeds. 

6. Offer Unique Discounts

Offering discounts on your food for a follow on social media is a great way to get new followers and loyal customers. Every few weeks post something special on one of your accounts with a unique “codeword” that gets people a discount or bonus item.

7. Engage, Engage, Engage

On all of your socials, you need to constantly be engaging—whether with customers, foodies, bloggers, or other food trucks. Seeing your username popping up in feeds and comments will create brand recognition, and more importantly, get you new customers. 

Start Your Food Truck Advertising Plan Today

Now that you know how food truck advertising on social media works, plan your own strategy. Set up times throughout the day to be active on social media and to update your location. 

Keep reading to discover more tips and tricks to a successful food truck business!

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

The post 7 Essential Tips for Food Truck Advertising on Social Media appeared first on Custom Concessions.

Photo: Rawpixel

Facebook can be a critical free marketing tool for your food truck. If you don’t have the time or money to invest in creating a website for your food truck business, having a Facebook business page is probably your next best bet. 

Not sure what to post or how to get started? Let’s explore some of the ways you can keep customers engaged, and possibly attract future regulars to your truck!

Food Truck Facebook Tips

1. Share Your Location & Schedule

Share your daily location and any changes in your regular schedule. This is especially important if you don’t set up shop in the same place regularly. How can customers buy food at your truck if they can’t find it easily? If you are set up in front or in the parking lot of a business, consider tagging them in your post so potential customers can find you easily.

2. Post Food Specials

If you have a rotating menu, post your daily or weekly specials. Have a different special every day? You might want to share a brief menu for the week on Sunday or Monday so customers can plan ahead to eat at your truck on days their favorite food is being served. Follow that up with individual posts throughout the week of what the special is for each particular day.

Sharing these types of posts works especially well when you have an enticing food photo to whet your followers’ appetites.

3. Personal Updates

Post occasional personal updates about yourself or your employees, or just life around the food truck. This could include sharing big life events, new hire announcements, or photos of employees doing daily tasks with a smile. Something short and sweet will be easy to put together and showcase a personal touch.

For example, you could share a photo of a new team member and say something like, “This is Julia, the newest member of our food truck family. Her favorite food on the menu is … Welcome to the team, Julia!” Followers will enjoy getting to feel like they have an insight into operations on your food truck.

4. Food Truck Humor

Post memes or gifs that you find funny and relatable to your food. Customers will love seeing your humorous side.

5. Advertise Event Participation

Invite your followers to community events that your food truck will be participating in. Fairs, festivals, block parties, and holiday celebrations are all fair game. Posting a few times in the month leading up to the event is a great way to build anticipation and maximize your reach. In these posts, be sure and tag the organization putting on the event to get even more eyes on your content.

6. Get Customer Feedback

Post surveys for customer feedback: voting on upcoming menu specials, giving feedback about their customer experience at your truck, getting suggestions for people with dietary restrictions or kids, etc. The most engagement on posts occurs when you give the customer a question to answer that is relevant to them in some way.

This kills two birds with one stone: it gets your customers thinking about your truck and your food, and it also gives you helpful information that you can use to better tailor your food truck operations. Getting customer feedback will help you provide the best possible customer experience, which will in turn get you more business in the long run.

7. Use Hashtags to Expand Your Reach

Use relevant hashtags to make your content more easily searchable on Facebook and other social platforms you might use. This will boost the number of people who could potentially see your content. Just be careful not to overuse hashtags. A couple of concise and pertinent tags will do the trick.

8. Engage with Comments

Be sure to regularly check and moderate your comments! This is especially important if someone has a complaint that they decide to share on social media. By ignoring negative comments, you could signal to potential customers that you don’t care about their customer experience.

Be calm and professional when responding to negative feedback, but equally, thank people for taking the time to write something positive about your truck as well. This can be a good opportunity to invite them to come back in the future.

9. Use Facebook Ads

As a food truck owner, you might not have much of an advertising budget built into your business plan. This is where Facebook can really make it easy for small businesses to promote themselves. You can spend as much or as little as you would like on ads for your truck, and make sure it is only reaching relevant audiences, like people in your surrounding area.

Even if you can’t advertise on a regular basis, you might want to consider paying for a short run of targeted ads if you have a big event coming up, like a festival or fair in your area.

Facebook as A Food Truck Marketing Tool

We hope these tips have been helpful in getting your Facebook game on point. Social media is a powerful tool for sharing information and connecting with your customers, so don’t miss those opportunities. Now that you have some direction, get out there and start posting!

Don’t have your dream truck yet, or want to upgrade? Contact us for a free quote.

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

The post Social Media Marketing: How to Engage Your Food Truck Customers on Facebook appeared first on Custom Concessions.

What if your food truck could become the hottest new business in town? No matter how good your food is, becoming a successful business is all about marketing. Unfortunately, many owners don’t know how to take their food truck marketing to the next level.

A good social media strategy can help propel your business to new heights. Keep reading to learn more about how to improve that strategy and achieve serious success!

1. Jazz Up the Menu

Many owners think their social media strategy should be limited to social media platforms. The reality is that many social media initiatives take place “off-screen.”

For example, social media users will want to check out your menu online before coming to the food truck. This gives you a perfect chance to jazz up your menu before posting it.

Try to add plenty of images and an eye-catching cover. Don’t be afraid to upsell: recommend which dishes and drinks complement each other for maximum flavor!

2. Make It Visual

Earlier, we talked about the importance of making the menu more visual. However, that wisdom extends to your entire social media strategy.

While it’s not the only thing your customers care about, most of them have visited your social media page to learn more about your food. This is why you should prominently feature professional photographs of your tastiest dishes.

Feature those images in your posts and encourage customers to like, comment, and share. This helps get new customers’ attention while turning the old ones into brand ambassadors for your food truck.

3. Use QR Codes

So far, we have focused on how social media can drive new customers to your food truck. But have you considered how to steer your food truck customers to your social media platforms?

One surefire way to do this is QR codes. Customers can simply scan the code with their smartphone and are instantly taken to your social media.

You can use a similar strategy to drive customers to your website. It is highly effective because it takes most of the work out of finding your truck online.

4. Multi-Platform

How many social media platforms is your business currently using? Chances are that you’d be better off by adding a new platform (or two, or three).

Different platforms have different strengths. Facebook makes it easy for customers to engage with you and for you to track analytics. Meanwhile, Instagram makes it easy to focus on your absolute best food photography and share it with users online.

Keep in mind that various third-party apps help you cross-post and schedule future posts. This helps you post to multiple platforms without giving up all of your free time.

5. Advertise Major Events

When used correctly, social media is the perfect vehicle to advertise your food truck. And those advertisements should focus heavily on major events.

Are you unveiling a new dish, or maybe taking part in a downtown block party? Use social media to make customers aware of what’s going on.

These advertisements build anticipation and word-of-mouth advertising. And anyone who finds out after the fact will have serious FOMO, making them likelier to come to the next major event you throw.

6. Online-Only Coupons

The quickest way to a customer’s heart is through their wallet. That’s why you should feature online-only coupons and deals.

Customers will get instant gratification from the ability to save money. And making those deals a regular occurrence (such as posting new ones every month) is a great way to get customers coming back.

The more they save, the more they buy. And they’ll be happy to tell others about the great deals they found online.

7. Engage With Customers

Social media marketing must be different from traditional marketing. If all of your posts are pure advertisement, it will quickly turn away customers who want something more substantial.

This is why you should have posts that engage with your customers. For example, you can let customers vote on what your next new dish will be. Or you can ask them to post pictures of their favorite meals.

Inviting such engagement increases loyalty and helps your online community thrive. 

8. All Analytics, All the Time

Redesigning your social media strategy means making several big changes. It’s important to understand whether these changes are having a major impact on your business.

First, don’t forget to use the analytics of your chosen social media platform. Facebook, for example, provides an easy way for you to look at every aspect of user engagement with your professional page.

Second, try to cross-reference those analytics results with your revenue. If you can tie an increase in customers to new social media strategies, this means you’re on the right track with your strategy.

9. Regular Posting

Retaining customers online is just as important as retaining them offline. In order to do this, you need to regularly post new content.

If you only post one or twice a month, you will not have much customer engagement. Furthermore, a low post count may keep your page buried by the social media algorithms.

Try to commit to posting once a day or several times a week. This gives loyal customers something to look forward to without completely clogging their timeline.

10. Networking Synergy

Fortunately, you don’t have to reinvent the wheel when you reinvent your social media strategy. Old techniques such as networking still work wonders.

Let’s say you want to be a brand that many people trust. One of the easiest ways to do so is to partner up with an existing brand.

Try to get a well-known food blogger or influencer to create original content about your food truck. Additionally, see if they will regularly mention you to their own group of fans.

This technique builds credibility with potential customers while letting you benefit from someone else’s built-in audience.

Food Truck Marketing: Serve It Up

Now you know the secret to food truck marketing via social media. But do you know the secret to running a successful truck?

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

The post Food Truck Marketing: 10 Ways to Improve Your Social Media Strategy appeared first on Custom Concessions.