emergency response Archives - Custom Concessions https://www.customconcessions.com/tag/emergency-response/ Fri, 06 Aug 2021 13:54:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.1 http://www.customconcessions.com/wp-content/uploads/2015/11/cropped-Fav-32x32.jpg emergency response Archives - Custom Concessions https://www.customconcessions.com/tag/emergency-response/ 32 32 4 Important Food Truck Safety Tips http://www.customconcessions.com/4-important-food-truck-safety-tips/ Fri, 06 Aug 2021 13:54:20 +0000 https://www.customconcessions.com/?p=13859 Food trucks tend to have a bad rep when it comes to food safety. Any business that works in food service needs to be vigilant and follow proper protocols. When you own a mobile restaurant business, the safety and health of your employees and your customers should be a top priority. Keep […]

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food truck worker holding a burger

Photo by Kampus Production from Pexels

Food trucks tend to have a bad rep when it comes to food safety. Any business that works in food service needs to be vigilant and follow proper protocols. When you own a mobile restaurant business, the safety and health of your employees and your customers should be a top priority.

Keep reading to learn the best safety practices for your food truck. 

1. Properly Train Your Employees 

Your employees should be trained in proper food handling and how to operate the equipment in a food truck. In some states, food service employees must pass a food handler’s course and acquire a permit. These courses teach workers about proper sanitation, food handling and storage, and preventing the spread of food-borne disease. 

The FDA provides a handbook for retail food protection. It helps food service workers to learn essential employee health and hygiene matters. Your employees probably won’t seek out this information on their own, so it’s your job as their employer to stay on top of things.

2. Tell Sick Employees to Stay Home 

If an employee shows up to work sick, you should send them home. The same goes for if they get sick at work. Sick workers can infect food or contaminate the equipment they are working with.  

Additionally, sick workers cannot focus completely, making them prone to accidents or other hazards. This is a big red flag for health inspectors. If the health department finds out sick employees were handling and distributing food, you can face major fines and/or a shutdown.

3. Prepare for Emergencies

Any number of accidents can happen on a food truck. During a lunch-hour rush, it’s easy for someone to misplace a knife or stick a hand where they shouldn’t.

Burns are a typical injury for food truck workers. Have the proper tools to handle hot cookware and never leave hot equipment unattended. Make sure there you have both first aid kit and fire extinguisher in reach.

Physical harm isn’t the only potential emergency to plan for. You should have emergency safety protocols printed in a binder and kept in a secure place in the truck. Make sure all of the employees know the procedure for things like power outages, robberies, car accidents, and more.

4. Perform Regular Inspections 

Schedule times to inspect your truck, and regularly review a health and safety checklist that is specific for food truck owners. Take note of any hazards or potential dangers during your walkthrough. Here are some signs to look for:

  • Ensure containers are separated, and there is no cross-contamination between foods (potential allergens, raw, and cooked foods) 
  • Check refrigerator and freezer temperatures to make sure food is kept at a safe temperature
  • Food containers and storage bins are labeled properly 
  • Cleaning supplies are stored away from food products 
  • Employees are aware of proper hand washing, cleaning, food preparation, and serving techniques
  • The ventilation system is clean and up-to-date 

Having a regular walkthrough gives you the chance to identify problems before they become serious, as well as ensure your employees are aware of your expectations. Consider doing surprise inspections, so you can observe employee behavior when they haven’t had time to do anything differently.

Tips for Keeping Your Food Truck Safe

Food truck safety means having employees that are properly trained and certified in food handling. They should know what to do in the event of an emergency and how to find help. You can encourage safe practices by performing regular inspections and making sure no one is sick on the job.

For more tips on how to run a safe food truck, take a look at the rest of our blog.

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

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4 Most Common Food Truck Injuries and How to Prevent Them http://www.customconcessions.com/4-most-common-food-truck-injuries-and-how-to-prevent-them/ Mon, 06 Apr 2020 06:00:00 +0000 http://www.customconcessions.com/?p=13016 Photo by Toa Heftiba on Unsplash Working on a food truck can be fun. There is so much camaraderie between employees because of the tight quarters, and the fast-paced environment keeps everyone on their toes. However, the things that make working on a food truck fun are the same things that can make the job […]

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photo of a black man with tattoos on his arms wearing a matching blue-striped apron and chef hat cutting onions in an industrial kitchen setting

Photo by Toa Heftiba on Unsplash

Working on a food truck can be fun. There is so much camaraderie between employees because of the tight quarters, and the fast-paced environment keeps everyone on their toes.

However, the things that make working on a food truck fun are the same things that can make the job dangerous. There are a number of common food truck injuries that can happen to workers such as burns, cuts, slips and falls, smoke inhalation and heat exhaustion.

Fortunately, there are ways to prevent most of the injuries and to keep everyone safe, happy and healthy. Read on to learn about potential dangers to food truck workers and how to keep them from causing harm.

1. Burns

One of the most common restaurant injuries is burns. Because of the limited space inside a food truck, and the large percentage of open cooking space, food truck workers are even more susceptible to them. Some burns are minor, but some can be very severe.

In order to prevent burn accidents in your food truck, there are steps you can take. First, avoid overcrowding on range tops and keep those pot handles turned in. Employees should not wear loose clothing or flammable fabrics. 

2. Cuts

Cuts are also very common in the foodservice industry due to the heavy presence of sharp knives, and it is one more emergency that can happen on board. Other cutting equipment such as slicers and graters can also cause painful cuts and puncture wounds.

To keep food truck employees safe from cuts, be sure to provide proper storage spaces for all sharp objects so they are never left out on counters when not in use. Provide knives that are the appropriate size for the work. Keep them sharp so they are easy to use without extra pressure. 

3. Slips and Falls

Slips and falls can happen anywhere but in a small, hard-to-maneuver space like a food truck, they are even more likely. These types of accidents can be compounded by someone putting their hand on a hot stove to catch themselves or hitting their head on the way down. It’s better to prevent these sorts of food truck injuries before they occur.

Spills should be cleaned up immediately no matter how long the line outside becomes. Safety is your number one priority. Non-slip matting on the floors will help with traction, but keeping the main aisle clear at all times will help workers to avoid falls even more. 

4. Car Accidents

Most of the time your food truck will be parked, but don’t forget that it is also a motor vehicle and a large one at that. Blind spots can be a problem so installing large back-up mirrors can help you to prevent accidents. All passengers should be seated and should wear a seatbelt while the food truck is in motion.

Prevent Food Truck Injuries

There are many food truck injuries that can occur in a lively food truck atmosphere, but avoiding them is a goal all workers should have. The majority of food truck injuries are avoidable with proper vigilance and prevention, so take the steps necessary to keep you and other food truck staff members safe.

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

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5 Crucial Steps for Dealing with a Food Truck Kitchen Fire http://www.customconcessions.com/5-crucial-steps-for-dealing-with-a-food-truck-kitchen-fire/ Mon, 16 Mar 2020 06:00:00 +0000 http://www.customconcessions.com/?p=13019 Photo by Anton Darius on Unsplash The vast majority of residential fires in the United States occur when people are cooking. From 2014-2016, this lead to an estimated $463 million in property loss annually. This risk can transfer over to food truck owners, too. If you have a food truck, one of the most important […]

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close up photo of red peppers and egg plants being roasted on a grill fire

Photo by Anton Darius on Unsplash

The vast majority of residential fires in the United States occur when people are cooking.

From 2014-2016, this lead to an estimated $463 million in property loss annually.

This risk can transfer over to food truck owners, too. If you have a food truck, one of the most important things you can learn is how to put out a fire. The faster you act, the less you’ll lose since you can quickly and safely put out the fire.

Keep reading to find out how to put out a food truck kitchen fire so you can save yourself and your business.

1. Identify the Source

The first thing you need to do is identify the source of the fire.

This will determine what steps you need to take to put out the fire.

Most importantly, you need to know if it’s a grease fire. Grease fires can be extremely dangerous and will spread if you throw water on them.

2. Cut Off Oxygen

No matter what type of fire you’re dealing with, it needs oxygen to burn.

That’s why the first thing you should do is cut off as much oxygen as possible.

If the fire is in an oven or microwave, close the door. This will help cut off oxygen from the fire and it will often go out quickly on its own. This will also help prevent the fire from spreading beyond that appliance.

Fires in pans on the stove can be cut off from oxygen by placing the lid on the pan. Be sure to use an oven mitt and move quickly but carefully in and out of the flames.

An open fire may be smothered with a damp towel or apron. Be sure to place the damp cloth quickly onto the flames and leave it there as long as it doesn’t catch on fire.

Avoid smacking the fire with dry cloths because that can add oxygen to it and spread the fire further.

3. Remove Fuel

The next step you should take is to remove whatever is fueling the fire, if possible.

In many cases, that means turning off the gas to the stove.

If it’s not safe to remove a fuel source, you’ll want to move onto the next step.

4. Use Your Fire Extinguisher

Your food truck should be equipped with a fire extinguisher.

When you can’t easily remove the oxygen or fuel source from the flames, it’s time to pull this out.

The most important thing to remember when using a fire extinguisher is to aim the spray at the base of the fire rather than the flames themselves.

You can also have your food truck equipped with a fire suppression system, which will automatically turn on if the heat of your cooking area exceeds a certain temperature.

5. Call the Fire Department

When all else fails or when the fire is getting out of control, it’s time to bail and call the fire department.

Stay as far away from your truck as possible while waiting for help to arrive and keep others at a safe distance as well.

What to Do After a Food Truck Kitchen Fire

Now you know how to deal with a food truck kitchen fire so you can limit the amount of damage and loss you suffer if it happens to you.

As you can see, it requires fast but calm actions, so preparation is essential.

After you’ve dealt with a fire, you may be wondering what the next step is. Once you’ve replaced any necessary parts and made your repairs, it’s time to get back to business.

Check out some food truck marketing tips to get your business back on track.

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

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How to Respond When You Face a Food Truck Emergency http://www.customconcessions.com/how-to-respond-when-you-face-a-food-truck-emergency/ Mon, 21 Oct 2019 17:16:18 +0000 http://www.customconcessions.com/?p=12640 You finally have accomplished your dream of owning your own business, a food truck. You researched ways to start a food truck business, did a ton of work to get it going, and now you’re the happy owner of your own mobile business.  But food trucks are not immune to problems. […]

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photo of an old white metal box that says First Aid Case in red letters

Photo: Rawpixel

You finally have accomplished your dream of owning your own business, a food truck. You researched ways to start a food truck business, did a ton of work to get it going, and now you’re the happy owner of your own mobile business. 

But food trucks are not immune to problems. A myriad of things can go wrong in the blink of an eye. Knowing what can go wrong will help you know how to handle a food truck emergency.

What Could Go Wrong on a Food Truck?

The same things that happen to a traditional restaurant could happen to a food truck. So to avoid emergencies, you need to imagine them first. Research restaurant emergencies, and then picture them on your truck. Check out these potential food truck emergencies, and then take a look at the solutions provided below.

Power Emergency

A power outage spells trouble for a traditional restaurant. Food will spoil without adequate refrigeration. 

The same goes for a food truck. If this happens, you will find yourself with compromised products. According to the FDA, you have four hours before refrigerated food spoils if you do not open the refrigerator.

Inadequate Change

Not having the appropriate change for a customer qualifies as an emergency that will negatively affect your business. When a customer gives you a twenty-dollar bill, you need to have adequate change or you will immediately gain a reputation of inefficiency and inexperience. 

Inconsistent Taste

You are a great cook, and you can make amazing food. But then your customers begin to complain: the food doesn’t have the same zing it did before. It’s bland or too salty. 

Inconsistent taste can detract from customer experience and give you a reputation that you’ll not recover from quickly.  

Physical Harm

The same kitchen accidents that happen in a traditional kitchen can easily happen in a food truck. In fact, the small quarters make accidents even more likely.

A knife slips, grease splatters, a kitchen fire breaks out, or an employee slips on a slick floor. All of these could shut a truck down indefinitely. 

Robbery and Theft

Whenever you run a business, you’re at risk for robbery.

Food trucks make an easy target, especially if you’re servicing customers late at night. Many food trucks run late-night hours for bar patrons looking for a bite to eat on their way home or concertgoers who need a late-night snack. In some cases, you’re a sitting duck in a darkened area, waiting for someone to hold you up. 

Dwindling Business

You may have had a booming success at the start when curious individuals patronized you. But now you’re noticing no return customers, and business as a whole is dwindling.

This truly is a food truck emergency because you need revenue to run your truck. And you cannot pay yourself, your bills, or your employees if you do not have customers, no matter how well you manage your money.

How to Respond to a Food Truck Emergency

Knowing your potential emergencies is the first step to the solution. Planning for such emergencies is the next step. 

Have Backup Power

Most food trucks have the option to use a generator or hook up to electrical shore power, when available. Invest early on in a reliable generator that will run your entire truck. Make sure to have both your shore power cable and back up generator fuel available.

You’ll also want to test your generator regularly so you can fire it right up when you really do need it. 

Keep Cash on Hand and Go Digital

Make the plan to never run out of change by having an adequate amount of cash on hand. Go to the bank daily, and keep a fixed amount of cash in your drawer every day. 

However, don’t keep too much cash in your vehicle in case of a robbery. Make a bank deposit daily. This way, if a robber does target your business, you will lose only a small amount of your overall profits. 

Also, invest in a credit card reader. Even a simple set up like a Square will help make your business less like a neighborhood lemonade stand and more like a corner diner. 

Scout Out a Location

The right location will deter would-be thieves and potentially boost your client numbers as well. Look for a well-lit area with a roaming police force nearby. You can help feed the boys in blue and keep your business safe at the same time.

Stay Consistent to Stay Tasty

Once you develop your secret recipes, write them down. Then make sure you’re using the same brand of ingredients whenever you cook. Keeping the same brand and following the recipe’s precise details will ensure a consistent product every day. This will boost your reputation as a great food truck with consistently tasty food.

Plan on tasting your food every day to make sure the quality stays the same. If you are the cook, it’s important to make sure you haven’t missed something. And if someone else is cooking, you need to make sure that your cooks are not fudging the recipe.  

Post and Practice Emergency Procedures

Have a plan for physical emergencies, and practice a dry run of that plan. Keep your safety protocols posted in the truck for all employees, like making sure burners or gas lines are turned off. 

Plan staff emergency training, even if your business consists of just you and your family. Make sure everyone knows what to do if there is a fire in the truck or if another physical emergency occurs. 

Keep a fire extinguisher handy and current. Write a note on your calendar or set a reminder in your phone for close to the expiration date to make sure you never have an old extinguisher. 

It is also essential to keep a well-stocked first aid kit, with the essentials to address kitchen related accidents, like burns or cuts.

To avoid kitchen emergencies, consider the flow of your kitchen. A small space can lead to more accidents, so having a set work pattern and a smooth flow will help you avoid problems and also increase your efficiency. 

Know Your Market

To fight dwindling business, research your potential customer. Understand who you serve at your location, and make sure you have food your potential customers will be interested in eating.

Know your community and park in an area where you’ll have a good customer base.

There are lots of strategies you can implement to grow your food truck business

Stay Fresh

To keep your customers coming and avoid declining clientele, make your food, your packaging, your service, or your delivery unique. Ask yourself: “What will make my business stand apart from the others?” 

Prepare for the Worst

By understanding possible food truck emergency you may face, you can plan solutions that will help you avoid a disaster.

Want more food truck advice? Check out more blog posts here!

Thinking about starting a food truck? Request a free custom quote and one of our food truck specialists will help you design the truck of your dreams.

Stay up to date on everything Custom Concessions has to offer! Like us on Facebook and follow us on Twitter.

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